User Guide: Recover Lost Data from iPhone, iPad or iPod Touch on Mac

First of all, connect your iOS device to Mac with USB cable. At this moment, a window will pop up on your iPhone/iPad/iPod touch. Tap the "Trust" option to authorize the computer so that the iPhone Data Recovery could be able to access to the data of your device.

Then launch TunesKit Data Recovery for iPhone on Mac. Upon the startup of the software, choose "Recover from iOS" mode. Then TunesKit iPhone Data Recovery for Mac will automatically detect your iPhone/iPad/iPod info.

Note: To avoid any problem during the recovery process, you are highly suggested to upgrade your iTunes app to the latest version in advance. In case it would sync automatically, please don't launch iTunes when running TunesKit iPhone Data Recovery. The best way is to turn off the automatical syncing in iTunes beforehand: Go to Preferences > Devices > Prevent iPods, iPhones, and iPads from syncing automatically.

Once TunesKit Data Recovery for iPhone successfully detected your iDevice, all file types will display in the main interface so that you can select the ones you need to recover. After that, click "Scan" button and the software will begin to scan and find the deleted data on iPhone/iPad/iPod touch.

Launch TunesKit iPhone Data Recovery for Mac. From the main window, choose recovery mode as "Recover from iTunes Backup". Wait for a few minutes while the recovery tool is detecting all iTunes backup files on your Mac. When all the backups of iTunes appear in the window, check the specific date of each backup to decide which is the right one that you need to restore the deleted data from.

After figuring out the correct iTunes backup file, click "Scan" button to let TunesKit iPhone Data Recovery for Mac extract all deleted or lost data from the backup. Wait for a while till the scanning finishes. You can select the deleted data only by clicking the "gear" icon of the backup file.

Run TunesKit Data Recovery for iPhone and select "Recover from iCloud Backup" mode. Then enter your iCloud account info as required to log in.

Note: Your privacy is 100% secured by us. TunesKit never keeps the records of your iCloud account info or items.

When you successfully logged into your iCloud account, TunesKit will begin to find all iCloud backups of yours. Then check and select the specific iCloud backup file that contains the lost data of your iPhone/iPad/iPod touch. Click "Download". Then choose the type of files you want to download from the iCloud backup. Click on the "Next" button to start downloading those files. Wait for a while.